Frequently Asked Questions
Everything about delivery windows, pricing & fees, multi-vehicle rules, the 4-Delivery Pass, Fill Tank pre-auth, and service areas — all in one place.
Ordering & Windows
We deliver in two windows: 10 AM–2 PM and 6 PM–10 PM. Order by 10 PM the previous day for the 10 AM–2 PM window, or by 2 PM the same day for the 6 PM–10 PM window. Orders placed after a cutoff automatically roll to the next available window.
No account is required for a Single Delivery (Guest Refill). To buy and use the 4-Delivery Pass, you’ll log in to your customer portal; pass usage runs through the same order form.
Pricing & Fees
Fuel is billed separately at market rates at the time of delivery. Displayed fuel prices update regularly; fees vary by delivery type, vehicle count, and options.
The standard fee covers the stop and up to two vehicles of the same fuel type in a single order. For Single Delivery, fees are $9.99 delivery + $2.49 service per order. The 4-Delivery Pass covers these fees for qualifying orders.
- $0 for the 1st & 2nd vehicle of the same fuel type
- +$4.99 per vehicle for the 3rd+ vehicle (same fuel type)
- +$8.99 when adding a different fuel type (covers first two of that type)
- +$4.99 per vehicle for the 3rd+ vehicle of that different fuel type
Minimum order: $25 (across all vehicles).
Maximum per vehicle: $300 (before taxes/fees), scaling by +$300 for each additional vehicle, up to 10 vehicles per order.
4-Delivery Pass
No. Your four deliveries never expire — use them anytime. The pass covers delivery & service fees (see “What’s included”).
The pass includes the delivery service itself for 4 uses. Fuel is billed separately at market rates at the time of delivery. In a qualifying order, the included fee covers up to two vehicles of the same fuel type.
Yes. You can use remaining deliveries across your vehicles as needed; per-order fee coverage rules still apply.
Vehicles & Fill Tank
You can add up to 10 vehicles per order. The first two of the same fuel type are covered by the standard fee; surcharges apply beyond that or when mixing fuel types.
Selecting Fill Tank places a $200 pre-authorization per vehicle. You only pay for the actual gallons dispensed; any unused amount is released.
Coverage & Changes
Enter your state & ZIP at checkout to verify service availability. We’re operating by specific ZIP ranges and expanding. (Examples noted across pages include Michigan 48001–49971 and launch in Texas.)
Yes—please contact support before your delivery window begins to change or cancel. After dispatch, a fee may apply.